Resources
Plain guides for clinics, cafés, salons and shops in Kolkata: websites, bookings, payments and getting found. Written by the people who build and run these systems every day.
Topics by board
- WebsitesWhat a small business site needs, what it can skip, and how to tell if yours is working. 2 topics Latest What a clinic website needs in 2026
- Bookings and customersOnline booking, reminders, no-shows, waiting lists and keeping customers coming back. 4 topics Latest Online appointment booking for a doctor's chamber
- Money, GST and paymentsUPI, invoices, GST basics for small shops and clinics, and getting paid on time. 1 topic Latest How to send a GST invoice your customer can pay by UPI
- Running the place (menu, stock, staff)Menus, stock, staff, attendance and the everyday work behind the counter. 3 topics Latest How to sell yearly AMC contracts for appliance repairs
- Getting found (Google, listings)Google Business Profile, Maps, listings and being easy to find in your part of Kolkata. 4 topics Latest How to set up your Google Business Profile properly
- Switching from another agencyGetting your domain, website, email and data back, and moving without losing anything. 2 topics Latest How to leave a web agency and keep your domain and data
Latest
- How a small UPI deposit cuts booking no-shows Ask a small, round UPI deposit on the slots where an empty chair hurts, adjust it in the bill, and write the refund rules down before anyone pays.
- How to get more Google reviews without breaking the rules Ask every customer soon after their visit, with your own review link or QR code. Never pay, offer discounts, or ask only happy customers. Google bans it.
- How to leave a web agency and keep your domain and data Get the domain into your own name first, then copy your DNS, files and data and take back your Google listing. Only then tell the agency.
- How to reply to Google reviews, including bad ones Reply from your verified profile, briefly and politely, and take the details offline. Flag a review only if it breaks Google's rules.
- How to sell session packages and memberships Give each pack or membership a clear price, an end date and written rules, take payment up front with a receipt, and count every session used.
- How to sell yearly AMC contracts for appliance repairs Sell AMC contracts as one simple yearly plan per appliance: fixed visits, clear cover, a price from your own costs, and a renewal reminder a month early.
- How to send a GST invoice your customer can pay by UPI Put the details GST rules ask for on a numbered invoice, add a UPI QR and link with the amount due, send it on WhatsApp and mark it paid.
- How to send WhatsApp appointment reminders the right way Send WhatsApp reminders only to people who opted in, as a plain approved template with the time and a Cancel button. No offers, no health details.
- How to set up your Google Business Profile properly To get your shop on Google Maps, claim and verify a free Google Business Profile, then keep its name, hours and phone exactly as customers see them.
- Is Justdial worth it? Sulekha, IndiaMART, Google compared Start with your free Google Business Profile. Free Justdial and Sulekha listings are worth a few minutes, but test paid plans before a year-long contract.
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