Every screen in the dashboard has a Help button. It opens these articles, starting with the one for the screen you’re on.
Send us a request
- In the Help panel, choose Contact Pixelvile.
- Say what it’s about and what happened. Add a screenshot if it helps.
- Send it. We automatically include which screen you were on and which browser and device you use, so you don’t have to explain that.
You’ll get an email saying we have it. A person replies by email from support@pixelvile.com, usually within one working day. Replying to that email works too.
Follow your requests
Your requests and our replies are under Your requests in the Help panel. Owners see every request from their business.
Is something down?
The status page checks the platform live and lists recent problems and how they were fixed. For anything urgent, WhatsApp us at +91 62918 31815.
Updated 7 November 2026.