Rooms, stays, check-in and check-out

Set up your rooms and rates, take room requests online, and run arrivals and departures.

Rooms and stays is an add-on for homestays, guest houses and small hotels. If you don’t see Stays in the menu, ask Pixelvile to switch it on.

On the free trial

If you started the 14-day free trial as a hotel, homestay or guest house, Stays and Photos are already on and the rooms you told us about are in Rooms and rates, with no rates yet. Add photos of your rooms to the walkthrough in Photos whenever you like. A Pixelvile person calls you to set up your booking page with you: your rates, photos, the calendar links of the sites you list on, a test booking and a look at the rooms calendar. Your home screen shows what’s done. Until the booking page goes live, guests who open it see that it opens soon, with your phone number, and you can try it yourself with Preview your booking page. Your 14 days start the day it goes live. If we can’t set it up with you within 14 days of signing up, we remind you on day 10, and on day 14 the trial goes on hold: read-only, nothing deleted, and we can reopen it if you get in touch.

Set up your rooms

  1. Open Stays, then Rooms and rates, and press Add room type.
  2. Give it a name (for example “Deluxe double”), the price a night, and if you like a different price for Friday and Saturday nights.
  3. Say how many guests it takes, how many the price includes, and the price a night for each extra guest.
  4. Set the check-in and check-out times and the fewest nights a guest can book.
  5. Add its rooms (“Room 101”, “Room 102”). Each room is booked on its own.

GST on rooms

GST on hotel rooms in India depends on the price a night, so each room type can have its own rate. Leave it on your invoice rate, or pick the rate that applies. Please confirm the right rate with your CA before you charge it.

Stays and the rooms calendar

  • The calendar shows your rooms down the side and 14 nights across. Tap a free night to add a stay there, or tap a stay to open it.
  • Add stay is for phone and walk-in guests and for bookings from other sites. Pick the dates and the room type; the system offers the rooms free for every night and works out the price, which you can change.
  • A room can never be booked twice for the same night, whoever tries first.
  • Block dates keeps a room off sale for repairs or when family is staying.

Today’s arrivals and departures

Above the calendar (first on a phone) you see who arrives today, who leaves today and who is in house. Press Check in when a guest arrives and Check out when they leave. If they leave early, the nights from today are freed and the stay is priced for the nights used. Front desk staff can check guests in and out; owners and managers add, change and cancel stays.

Requests from your booking page

Guests choose their dates and guests on your booking page and see the rooms free for their whole stay, with the total. Their booking arrives as a request under Requests to confirm, and you get a WhatsApp alert. Press Confirm and the guest gets their confirmation. If a room type asks for an advance, the guest is shown how to pay it by UPI, and marking it Advance received confirms the stay.

Booking.com, Airbnb and other sites

  1. In Rooms and rates, tap a room and press Make the link. Paste that link into the site’s calendar sync (iCal) settings, so it sees which nights are taken here. It shows nights only, never guest names.
  2. Copy the iCal link the site gives you for the same room, and add it under Read from other sites. Nights booked there are blocked here, read about every hour.
  3. If a night is booked on both, the link shows it as a conflict so you can sort it out with the guest.

Invoices and reminders

Make invoice on a stay starts a draft invoice with the nights and any extra guests, at the room type’s GST rate. Guests with a confirmed stay get a reminder the day before they arrive, unless they asked not to get messages.

Updated 8 November 2026.

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